Support
We're happy to help. Email [email protected] and we'll get back to you, usually within two working days.
Common questions
What do I need?
An iPhone with iOS 17 or later. To see the cards in the car, connect your iPhone to a car that shows a Now Playing screen.
How do I show the cards on my car's screen?
Connect your iPhone to the car as you normally would, start a song in Hummingword, then open the Now Playing screen on the car's display. The card changes with every line. Set things up while parked; the cards are for passengers.
What are Seed, Sprout and Bloom?
They're card levels. Seed shows pictures only, Sprout adds one key word as it's sung, and Bloom shows the whole line. Change the level in the player at any time.
Do songs work offline?
Yes. The free songs come with the app, and other songs play offline once they've downloaded.
How do I restore my subscription on a new device?
Sign in with the same Apple Account, open Settings in Hummingword (behind the grown-up check) and tap Restore Purchases.
Can my family share a subscription?
Yes. With Family Sharing turned on, everyone in your family group can use the subscription on their own devices.
How do I cancel?
Subscriptions are managed by Apple. On your iPhone, open Settings, tap your name, then Subscriptions, and choose Hummingword. For refunds, visit reportaproblem.apple.com.
Can I suggest a song?
Please do! Email us the song you'd love to see. We add new songs regularly.